Refund & Return Policy – 1stPills.com At 1stPills.com, we aim to provide a reliable and transparent experience. This policy outlines the conditions under which refunds, reshipments, and returns are handled. 1. Refund Eligibility You may be eligible for a refund or reshipment under the following conditions: Order is not delivered within the expected delivery timeframe Order is lost in transit Product is received damaged or defective All requests are subject to verification by our support team. 2. Non-Delivery Policy Customers must wait a minimum of 30 days from the order date before requesting a refund for non-delivery Issues must be reported within 8 weeks from the shipping date After verification, we will offer: Reshipment, or Full/partial refund, depending on the case 3. Damaged or Incorrect Orders If you receive: A damaged product, or An incorrect item Please contact us with proof (photos/videos) within a reasonable timeframe. After review, we will provide: Replacement shipment, or Refund 4. Return Policy Returns are accepted only if all the following conditions are met: Product is unused, unopened, and in original sealed condition Product is not expired Product is in resellable condition Customers are responsible for return shipping unless the return is due to an error on our part. 5. Non-Eligible Cases Refunds or reshipments may not be provided in the following situations: Incorrect or incomplete shipping address provided by the customer Delivery delays caused by customs, local authorities, or courier services beyond our control Failure to report the issue within the specified timeframe 6. Refund Processing Approved refunds will be processed via the original payment method Processing time may vary depending on the payment provider 7. Contact Support For any refund or return requests, please contact our support team through the website with your order details.